Case-by-case review
Requests for refunds, credits, or service adjustments are evaluated individually. We consider the scope of work, what was delivered, and the details of the original agreement before determining a resolution.
Materials and committed costs
Materials that have already been purchased, delivered, or installed for your project may be non-refundable once committed. This can include items such as sod, mulch, plants, irrigation parts, and other project-specific supplies.
How to report a concern
If you have a concern, please contact us directly so we can review the issue and discuss next steps. The fastest route is our Contact page or email us at [email protected].
Questions before or after service? We are happy to clarify expectations and help you find the right solution.